20 July 2022
AETOS was recently awarded a contract to perform cash replenishment and ensure smooth operations of offsite ATMs for RHB Singapore.
With effect from 1 August 2022, AETOS will assume responsibility for scheduled and emergency cash replenishment, delivery of balance cassettes, and ensuring the ATMs are kept in optimal working condition for RHB Singapore. This will be achieved through measures such as prompt reporting of security issues, providing security escorts for preventive maintenance teams and basic troubleshooting.
AETOS currently provides an integrated suite of security services – ranging from financial institution protection, consultancy to assets management – to leading players in the local banking industry, including DBS, UOB, UBS and ICBC.
Said Mr Patrick Koh, Vice President of Sales & Customer Success, “Since 2015, we have been a trusted security services partner for financial institutions, and this win provides us a further inroad into the market. We remain committed to consistently exceeding service level requirements for our clients, and helping them to achieve their desired business outcomes”.
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16 March 2022
Singapore, 16 March 2022 – AETOS’ next-generation 5G Integrated Command Centre (ICC) – the first of its kind in Singapore – was officially launched today by Mr. Desmond Lee, Minister for National Development and Minister-in-charge of Social Services Integration.
Implementing Singapore’s largest 3D digital twin, the AETOS ICC platform aims to adopt metaverse applications, and will expand the organization’s capabilities beyond security. The implementation includes a visualization of unified operations island-wide on a single dashboard and the collection of data from numerous subsystems - including IoT and M&E systems, sensors, and security cameras island-wide – which is subsequently fed into an AI alert-based automated workflow process. Upon detection of anomalies – such as security breaches, safety issues, or even FM-related incidents like water leaks or lift break-downs – the ICC can effectively assess the situation and activate the nearest appropriate personnel to respond in the shortest possible timeframe.
Operators in the command centre can now effectively spend more time on decision-making and solving issues instead of having to decipher individual datasets. Operations that used to be managed in silos can now be streamlined to provide unified situational awareness, allowing fewer operators to carry out duties that would usually require significantly larger manpower commitments, while maintaining effective response times.
Businesses leveraging the platform will expect to see an improvement in outcome-based performance indicators and an increase of up to 20 per cent overall productivity. For example, by harnessing the capabilities of the digital twin, officers can now perform virtual patrols at multiple locations from the ICC. This allows for improved efficiencies and reduction of manpower needed to physically patrol these areas.
Mr. Alfred Fox, Executive Director and CEO of AETOS Holdings said, “Launching the AETOS Integrated Command Centre is a pivotal step in our transformation journey to become a leading integrated security service partner. The added capabilities will not only enable the organization to create new value for our clients, it also serves as a commitment to equip our officers with these new digital skills to supercharge their career pathways and benefit from long-term employability.”
The ICC is a collaborative effort between best-in-class technology partners, many of whom are home-grown, working towards a shared vision of accelerating national digital transformation efforts across industries. For example, AETOS’ remote monitoring and data analytics capabilities will be further enhanced by Singtel’s newly-launched Paragon platform which offers high throughput 5G network, MEC, and network slicing capabilities to achieve the low latency required for remote surveillance, enhanced situational awareness and faster decision-making.
“Our partnership with AETOS is part of our ongoing effort to support the digital transformation requirements of the industry. This next-generation 5G ICC clearly demonstrates the transformative power of 5G and MEC to address more than just security needs, such as sustainability or precinct management. In addition to reducing complexity and costs, the platform will help AETOS attain new operational efficiencies and greater business growth and innovation," said Mr. Andrew Lim, Managing Director, Group Enterprise at Singtel.
Other partners who played an integral role in the creation of the ICC include SJi3, Singtel, Secretlab, Huawei, Calsius and D-Ron. Through this new command centre, AETOS will also be going beyond borders and providing critical assistance and remote monitoring services to corporate clients travelling in any part of the world. Called AETOS Assist, the service is part of a recent partnership with Collinson Group and Crisis24 to deliver security, medical and travel risk management services.
Besides monitoring security, safety and FM operations via the advanced platform, the ICC has the capability to help clients track total carbon emissions and real-time efficiency levels. By collecting and monitoring data such as water and energy consumption, CO2/VOC and even vehicle fleet movements, the insights gained can help to effectively monitor their progress against carbon reduction targets – and achieve their long-term sustainability goals.
“As part of our commitment to sustainability, which is also strongly aligned with our parent company, Surbana Jurong Group, we envisage a 50 percent reduction in our carbon footprint by 2030 through monitoring and analytics”, said Mr. Fox. AETOS has spearheaded several green initiatives of its own, such as the adoption of electric vehicles and switching to using sustainable materials to make uniforms and other apparel.
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